Disabled-friendly tourism

Are you a disabled visitor wanting to explore Mulhouse and its surroundings? Don’t worry, we do our utmost to provide you with the best conditions possible.

Tourist Office

A welcoming place to find information and adviceimages/tourisme-handicap/tourisme-handicap-office.jpg

Our Tourist Office is disabled-friendly and Tourisme & Handicap approved for the 4 main impairments to enable you to meet our team and get the information and advice you need.  The spacious centre is now easy to get around, furniture and facilities are disabled-friendly (toilets, shop, information displays, sofas, desks, iPads to use etc.), our staff are trained in welcoming disabled visitors, there’s a disabled parking space by the entrance, information is categorised by theme and easy to find thanks to pictograms used all over France. We have a welcome document in Braille, a hearing loop and documents in large font especially for you.

Virtual tour of the Tourist Office

Useful information

1 avenue Robert Schuman
F-68100 Mulhouse

+33 (0) 389 35 48 48

In January, February and March, open from 10am to 1pm and from 2pm to 5pm Monday to Saturday. Closed on Sundays and bank holidays (January 1st).
In April, May, June, Septembre, October, November and December, open from 10am to 1pm and from 2pm to 6pm Monday to Saturday. Open from 10am to 1pm on Sundays and bank holidays. Closed on May 1st, December 25th and 26th.
In July and August, open from 9.30am to 6.30pm Monday to Saturday. Open from 10am to 1pm and from 3pm to 5pm on Sundays and bank holidays.

Are sites disabled-friendly? We’ll tell you and we’ll highlight which sites are Tourisme & Handicap approved. Are sites partially accessible? We’ll tell you what is possible, what is difficult and what we wouldn’t recommend so that you can make an informed decision and make the most out of your holiday.

Labelled venues in Mulhouse and its region


Hôtel Holiday Inn - Mulhouse Pictogramme Handicap moteur Pictogramme Handicap Mental


Les Puits - Pulversheim Pictogramme Handicap Mental Pictogramme Handicap auditif


Le Little Garden - Mulhouse Pictogramme Handicap moteur Pictogramme Handicap Mental Pictogramme Handicap visuel Pictogramme Handicap auditif

Youth Hostel

Mulhouse Youth Hostel Pictogramme Handicap moteur Pictogramme Handicap Mental Pictogramme Handicap visuel Pictogramme Handicap auditif

Explore and visit Mulhouse

Discover buildings and famous monuments !

There are numerous solutions for you to explore and visit the centre and old town. The old Mulhouse route has been adapted in a document for disabled visitors so you can visit the must-see buildings and monuments on a disabled-friendly route. There’s also a guided route so you can explore the main cultural and tourist sites, lively streets, parks and gardens. This route has been designed to suit everyone and there are tools available to enhance your visit (digital treasure hunt, tours, activities etc.).

Explore the red thread path

Get around

The three tram lines, tram-train and bus routes 4, 14, 15, 17 and 30 (63 & 64 on Sundays and bank holidays) are disabled-friendly. There’s also a demand responsive transport service for disabled people who can’t take public transport called Domibus.


Tél. : +33 (0) 389 42 98 28


The “Handiguide”

We put all the tourist sites, museums, activities and other leisure sites onto one document so you have everything you need to know! The “Handiguide” (only in French) is based on a simple premise: visitors to sites that aren’t officially approved still need accurate information about access and visit conditions. Not everything is perfect, not everything is accessible but the “Handiguide” is devoted to providing as much useful information as possible to help you plan your stay.

Download the guide (only in French)

Stay packages

Have you decided? Do you want to explore Mulhouse and its surroundings? It couldn’t be easier: three adapted packages have been designed with approved or accessible establishments for deaf visitors or people with mental or physical disability.

A break in Mulhouse especially for you

Escapade in Mulhouse 2 days / 1 night.

Click here to discover our stay packages